SHIPPING AND RETURNS

We offer free shipping and handling fee anywhere in the US.

Exchanges and returns are free but must be made within 15 days of your order's ship date.

 

Exchanges

Items must be returned in new condition, unworn, unwashed, unaltered and free of damages. Items must be returned with all tags still attached and must be in their original PONY box.

If you wish to make an exchange, request a return label using the link below and place a new order for the item you'd like to receive in exchange. We will process your refund within 3 to 5 business days after we receive your returned package.

To request a return label and initiate an exchange, click here.

 

Returns

Items must be returned in new condition, unworn, unwashed, unaltered and free of damages. Items must be returned with all tags still attached and must be in their original PONY box.

We will process your refund within 3 to 5 business days after we receive your returned package.

To initiate a return, click here.